What side do you take in a case of such "huge" importance. Should you realy charge someone for what they are useing. Takeing sides might put you in a squeze. Ok its hypersensitive time. Check out the site. http://www.iflyswa.com/about_swa/press/additional_seat.html You might also want to check out the site that directed me to this article http://www.naafa.org/ its the national association to advance fat acceptance. ]A Message From Southwest Airlines ]In the past few weeks, Southwest Airlines has heard from many ]people regarding ongoing "news" stories about our policy that ]requires Customers who occupy two seats to purchase both seats. We ]have been truly disheartened by the ]by the inaccurate reports and the hurt and disappointment this ]issue has caused so many of you. We are further saddened that the ]sensationalism of this issue has encouraged many Americans ]to "take sides" or "poke fun" over a subject that we realize is ]very real and often uncomfortable to many people. As a result, we ]appreciate the opportunity to respond to your questions and ]concerns over this policy. We value, want, and need your business, ]and we consider it a privilege each time you call upon our Company ]to serve you. ] ] ] ]------------------------------------------------------------------- ]------------- ] ] ]Is this policy unique to Southwest Airlines? ] ] ]No. Most air carriers have very similar policies of asking a ]Customer who occupies more than one seat to purchase that seat. ]Southwest has had its policy in place since 1980. In short, we ask ]a Customer to purchase the number of seats he/she occupies. And, ]as long as the flight does not oversell, we will refund the ]purchase of the additional seat(s) after travel is completed. Our ]goal is to ensure a safe flight for everyone and to make ]everyone's experience pleasant from beginning to end. By informing ]Southwest in advance of the need for an additional seat, we can ]plan, up front, for two seats, not one, to be taken from our seat ]inventory. With two tickets in hand, a Customer of size can avoid ]any discussion at the Gate with our Employees, and our flight is ]less likely to experience an oversale-which ultimately ensures ]that the second ticket is refunded. ] ]Why are you asking your Employees to request that a large Customer ]purchase an additional seat? ] ]If a Customer takes more than one seat (whether that additional ]seat is needed for a large Customer, an infant traveling in a ]child restraint device, a musical instrument, or other items), ]that Customer should pay for the additional seat. When our ]aircraft are booked to capacity, and one Customer is occupying ]more than one seat, another Customer is left without the seat ]he/she purchased. This ultimately costs us money in denied ]boarding compensation and inconveniences the Customer who has ]been "left behind." It is certainly not safe, comfortable, or fair ]for a person who has purchased a ticket to be left with only a ]portion of a seat or no seat, nor should anyone be expected to ]occupy less than an entire seat. Further, it's not safe, ]comfortable, or fair for the Customer who is occupying more than ]one seat to be placed in the situation of having someone crowded ]in a portion of a seat. |