Time to get tough: How being nasty can improve your life
Topic: Business
6:59 am EDT, Mar 24, 2008
1. Don't smile 2. Stand your ground 3. Tell the truth 4. Agree when it's unexpected 5. Don't point fingers 6. Make up a list of handy excuses 7. Change your mind whenever you want to 8. Keep things short and sweet 9. Don't engage 10. Get your 'no' in quickly
