In his forthcoming book, Blink, Malcolm Gladwell analyzes social intuition, or how we know what we know in social situations, and especially, how we read facial expressions. This presentation can enlighten anyone for whom human interaction deeply affects what they do. Blink will do for our knowledge of communication, both personal and corporate, what The Tipping Point has done for our understanding of trends. Malcolm Gladwell on Human Nature | IT Conversations from Pop!Tech 2004 | 
