Malcolm Gladwell: Free is just another price, and prices are set by individual actors, in accordance with the aggregated particulars of marketplace power. The expensive part of making drugs has never been what happens in the laboratory.
On price points: Generally, the farther away a country from the main producers and the more isolated it is, the higher the price charged.
James Surowiecki: Consumer finance, in other words, is an industry in which keeping customers confused often seems to be a business strategy.
Anderson responds to Gladwell: It's now clear that the bane of my next year will be questions about the future of the newspaper industry from journalists.
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