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Email as Spectroscopy [PDF]

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Email as Spectroscopy [PDF]
Topic: Society 6:15 pm EST, Mar 15, 2003

We describe a methodology for the automatic identification of communities of practice from email logs within an organization.

We use a betweeness centrality algorithm that can rapidly find communities within a graph representing information flows. We apply this algorithm to an email corpus of nearly one million messages collected over a two-month span, and show that the method is effective at identifying true communities, both formal and informal, within these scale-free graphs.

This approach also enables the identification of leadership roles within the communities.

Email as Spectroscopy [PDF]



 
 
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