] In no other area is it more important to have a sense of ] what you don't know than it is in IT management. The most ] dangerous advice to CEOs has come from people who either ] had no idea of what they did not know, or from those who ] pretended to know what they didn't. Couple not knowing ] that you don't know with fuzzy logic, and you have the ] makings of Nicholas Carr's article. The response to the article that caused so much hullabaloo. Innovation: Why IT Does Matter |