] In Microsoft's research and development labs, Smith has ] spent the past several years slicing and dicing data ] about messages and message authors in an ambitious effort ] to help people make sense of the newsgroup manifold--the ] hordes of know-it-alls, flame warriors, spammers and ] neophytes who, by Smith's estimate, last year numbered ] more than 100 million in the Usenet network of e-mail ] threads, or newsgroups. Microsoft on Reputation Systems |