] (AP) A telemarketing tool that penetrates home privacy ] defenses is upping the ante in a technology battle ] between sales callers and consumers seeking shelter from ] unsolicited calls. ] ] ] Castel Inc., a maker of automated dialing technology, ] boasts that its DirectQuest software is immune to the ] TeleZapper, a $40 gadget designed to thwart sales calls ] by faking the tones of a disconnected number. ] ] ] Beverly, Mass.-based Castel has been mailing brochures to ] telemarketers and other prospective customers touting the ] software, which also includes a feature that lets ] salesmen transmit any phone number or text message to ] residents' caller ID displays. ] ] ] That second component allows DirectQuest to dodge such ] phone company privacy services as SBC's Privacy Manager ] and Sprint's Privacy ID, both of which reject calls that ] don't provide caller ID information. CBS News | Penetrating Home Privacy Protection | February 26, 2003 15:43:28 |