In their poll of 1,400 Microsoft customers, all small businesses in the UK, they found that 13% of them intend to switch to Google Apps within 12 months while 22% are “undecided”. In other words a healthy number are either switching or probably poised to switch. Of the remaining, 36% were Not Switching and 29% were “Not aware” of Google Apps.null

I've been looking at operational stuff recently. Google Apps is a no brainer for what I need.

British small biz falls out of love with Microsoft, heads to the Clouds