| ] In no other area is it more important to have a sense of] what you don't know than it is in IT management. The most
 ] dangerous advice to CEOs has come from people who either
 ] had no idea of what they did not know, or from those who
 ] pretended to know what they didn't. Couple not knowing
 ] that you don't know with fuzzy logic, and you have the
 ] makings of Nicholas Carr's article.
 The response to the article that caused so much hullabaloo. |