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This page contains all of the posts and discussion on MemeStreams referencing the following web page: Do they get more luggage since they purchase two seats?. You can find discussions on MemeStreams as you surf the web, even if you aren't a MemeStreams member, using the Threads Bookmarklet.

Do they get more luggage since they purchase two seats?
by TheVoidAKABoB at 11:55 pm EDT, Jul 23, 2003

What side do you take in a case of such "huge" importance. Should you realy charge someone for what they are useing. Takeing sides might put you in a squeze. Ok its hypersensitive time.

Check out the site.
http://www.iflyswa.com/about_swa/press/additional_seat.html
You might also want to check out the site that directed
me to this article http://www.naafa.org/ its the
national association to advance fat acceptance.

]A Message From Southwest Airlines
]In the past few weeks, Southwest Airlines has heard from many
]people regarding ongoing "news" stories about our policy that
]requires Customers who occupy two seats to purchase both seats. We
]have been truly disheartened by the
]by the inaccurate reports and the hurt and disappointment this
]issue has caused so many of you. We are further saddened that the
]sensationalism of this issue has encouraged many Americans
]to "take sides" or "poke fun" over a subject that we realize is
]very real and often uncomfortable to many people. As a result, we
]appreciate the opportunity to respond to your questions and
]concerns over this policy. We value, want, and need your business,
]and we consider it a privilege each time you call upon our Company
]to serve you.
]
]
]
]-------------------------------------------------------------------
]-------------
]
]
]Is this policy unique to Southwest Airlines?
]
]
]No. Most air carriers have very similar policies of asking a
]Customer who occupies more than one seat to purchase that seat.
]Southwest has had its policy in place since 1980. In short, we ask
]a Customer to purchase the number of seats he/she occupies. And,
]as long as the flight does not oversell, we will refund the
]purchase of the additional seat(s) after travel is completed. Our
]goal is to ensure a safe flight for everyone and to make
]everyone's experience pleasant from beginning to end. By informing
]Southwest in advance of the need for an additional seat, we can
]plan, up front, for two seats, not one, to be taken from our seat
]inventory. With two tickets in hand, a Customer of size can avoid
]any discussion at the Gate with our Employees, and our flight is
]less likely to experience an oversale-which ultimately ensures
]that the second ticket is refunded.
]
]Why are you asking your Employees to request that a large Customer
]purchase an additional seat?
]
]If a Customer takes more than one seat (whether that additional
]seat is needed for a large Customer, an infant traveling in a
]child restraint device, a musical instrument, or other items),
]that Customer should pay for the additional seat. When our
]aircraft are booked to capacity, and one Customer is occupying
]more than one seat, another Customer is left without the seat
]he/she purchased. This ultimately costs us money in denied
]boarding compensation and inconveniences the Customer who has
]been "left behind." It is certainly not safe, comfortable, or fair
]for a person who has purchased a ticket to be left with only a
]portion of a seat or no seat, nor should anyone be expected to
]occupy less than an entire seat. Further, it's not safe,
]comfortable, or fair for the Customer who is occupying more than
]one seat to be placed in the situation of having someone crowded
]in a portion of a seat.


 
 
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