Dear Handmark,

Earlier this week I gave your little Pocket PC app--called Pocket Express-- a shot. Your privacy policy looked reasonable, but seemed to have neglected to mention that your app would stealthily mail you my phone number, which you would promptly begin using to send me SMS spam.

SMS spam costs me twenty cents per, and for this twenty cents guess what you get? You get your app immediately uninstalled from my phone, and I can assure you I won't be considering any of your products in the future, either. Now you might be asking why on earth I pay twenty cents a message when so many people have unlimited SMS plans. I am paying that because Sprint isn't bright enough to block it properly, and charges $5 more a month I'm not interested in spending because you see, unlike the rest of America, I realize that when I need to get a quick message to someone, if we both have cell phones I CAN FUCKING CALL THEM UP AND JUST SAY IT.

It's amazing how much ill will twenty cents can generate.

Because pissing potential customers off with unsolicited, poorly formatted SMS spam is something you should be firing someone over.