Acidus wrote:

Dyson: Hello Dyson Vacuum Support
Billy: Yes, I have a DC14 Animal. The brush bar isn't moving when it's set to 'Bare Floor.'"
Dyson: That would be correct sir. It only engages when set to 'Carpet.'"
Billy: ... ... well ok then.

You are not a complete idiot, I have the same vacuum cleaner and had the same "issue". Luckily I figured it out with my ninja like vacuum cleaner technology skillz before being embarassing myself with Dyson support.

Ray

RE: I am an idiot (mark II)