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This page contains all of the posts and discussion on MemeStreams referencing the following web page: How we made trac customer friendly :: SpikeLab.org - a geek's playground. You can find discussions on MemeStreams as you surf the web, even if you aren't a MemeStreams member, using the Threads Bookmarklet.

How we made trac customer friendly :: SpikeLab.org - a geek's playground
by Lost at 2:16 pm EDT, Apr 12, 2008

The plugins
Trac alone is far from ready even for non-tech users, let alone customer. You need to install at least 7 plugins, 3 admin side and 4 users side.
* TracAccountManager
* TracCustomFieldAdmin
* TracWebAdmin
* TracPrivateTickets
* TracSimpleTicket
* TracPermRedirect
* TracContentFilter

Trac sucks for non-techies and customers. This can fix it.