] "The inescapable conclusion of this analysis of the
] 'knowledge management' idea is that it is, in large part,
] a management fad, promulgated mainly by certain
] consultancy companies, and the probability is that it
] will fade away like previous fads. It rests on two
] foundations: the management of information - where a
] large part of the fad exists (and where the 'search and
] replace marketing' phenomenon is found), and the
] effective management of work practices."