I don't know if I qualify as a non-technical customer, because I have been in very technical jobs in the past, but I'm not NOW - and this worries me. I pay a good bit for my comcast service every month, and we do stream a lot. See, we homeschool. And a lot of homeschoolers stream a LOT of video and podcasts, and radio, and we download a ton of PDFs, and worksheets....

I would rather just not have to worry about this - but as we don't have conventional phone service, Comcast is really the only broadband we can get.

RE: Comcast Clarifies High Speed Extreme Use Policy