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Kick out incompetent IT pros
by Worthersee at 12:02 pm EDT, May 30, 2007

Microsoft UK's national technology officer, Jerry Fishenden, has called for a single professional body with powers to strike off IT professionals in the same way the General Medical Council (GMC) can discipline doctors.

Both public and private sector organizations experience a high failure rate for IT projects. Fishenden said a professional body with powers of imposing sanctions for failure or incompetence, such as the GMC being able to strike off doctors, could improve the standing of the IT profession.

He said: "If you look at what you regard as the traditional professions--doctors, teachers, lawyers--their professional bodies can fire people, can investigate complaints, can impose penalties, and the ultimate sanction is to remove them from the profession, so you can't practice any more. It would be good, if we want to be respected as a profession, for there to be some method of ensuring the industry as a whole maintains professional standards, otherwise it just seems to be hollow words."

The UK body that charters IT professionals is the British Computer Society (BCS), which currently has no powers of censure equivalent to the GMC's. Fishenden said giving bodies such as the BCS more power would be "sensible."

He said: "There are bodies like the BCS, which charters IT professionals, and other standards. It would be sensible to build on these rather than start again; otherwise it will take even longer to get something into place."

David Clarke, chief executive of the BCS, agreed with Fishenden that in principle there should be a body which could strike off incompetent IT practitioners but said, in practice, it would be difficult to achieve.

Although the BCS can revoke the Chartered IT Professional (CITP) qualification, this makes little difference to employers, who prefer more specific IT qualifications, such as database management, said Clarke.

He added: "If we chuck someone out and revoke their CITP it makes little difference to their getting a job, because employers mostly go for people whose certification is job specific, say, in Oracle databases. The battle we have is to get employers convinced that they must look for general qualifications of professional competency."

There is little appetite in government for an Act of Parliament to license IT professionals in the way doctors are licensed, as there would currently not be enough CITPs to satisfy demand, Clarke added. The usual driver for an Act of Parliament to license professionals is a disaster--such as people dying, in the case of doctors' malpractice. Although IT projects can be financial disasters, people rarely die as a direct result, said Clarke.

The relative youth of the IT industry compared with other professions would make it hard to set up a professional body with "clout" similar to the GMC, Fishenden added.

He said: "It's quite a hard challenge for what's a pretty junior industry really. We're still learn... [ Read More (0.1k in body) ]


 
RE: Kick out incompetent IT pros
by Decius at 2:11 pm EDT, May 30, 2007

Worthersee wrote:

Microsoft UK's national technology officer, Jerry Fishenden, has called for a single professional body with powers to strike off IT professionals in the same way the General Medical Council (GMC) can discipline doctors.

Meh. Computers don't kill people, generally speaking. Doctors do... Legal malpractice can result in executions, long prison sentences, or crime. I'm generally opposed to having government regulation of a profession without a compelling pulic saftey interest. The market weeds out IT professionals who suck, generally, and my experience has been that IT projects that fail do so because vendors have oversold a company on the idea of embarking on an extremely ambitious project using products that don't actually work well enough to fit the bill.

The bottom line is that managers are responsible for choosing a prudent path forward for their infrastructure that doesn't involve biting off more than they can chew or over-confidence in vendor claims. If they need the government to help them weed out resumes, they shouldn't be where they are. Furthermore, the fact is that in the IT industry there is often an inverse relationship between the number of industry certifications someone has and their competence. If you knew your shit you wouldn't need to take SANS classes. This kind of legal requirement would place the the keys to the kingdom in the hands of those least capable of handling it.

What do you think of having a social feedback site where peers can provide testimonials on what it is like to work with an individual?

Linked in? You get into messy legal issues with allowing people to post negative feedback, but if someone can't get positive feedback, what does that mean for them?


  
RE: Kick out incompetent IT pros
by Worthersee at 2:36 pm EDT, May 30, 2007

Decius wrote:

Meh. Computers don't kill people, generally speaking. Doctors do... Legal malpractice can result in executions, long prison sentences, or crime. I'm generally opposed to having government regulation of a profession without a compelling pulic saftey interest. The market weeds out IT professionals who suck, generally, and my experience has been that IT projects that fail do so because vendors have oversold a company on the idea of embarking on an extremely ambitious project using products that don't actually work well enough to fit the bill.

The bottom line is that managers are responsible for choosing a prudent path forward for their infrastructure that doesn't involve biting off more than they can chew or over-confidence in vendor claims. If they need the government to help them weed out resumes, they shouldn't be where they are. Furthermore, the fact is that in the IT industry there is often an inverse relationship between the number of industry certifications someone has and their competence. If you knew your shit you wouldn't need to take SANS classes. This kind of legal requirement would place the the keys to the kingdom in the hands of those least capable of handling it.

I agree that government involvement and certification boards don't help. But a venue to help managers weed out bad candidates in a more time efficient manner would of course be beneficial. Even if that means not having to spend as much time on the phone calling references.

Linked in? You get into messy legal issues with allowing people to post negative feedback, but if someone can't get positive feedback, what does that mean for them?

I guess LinkedIn already does something like this? Of course there are libel issues with posting bad recommendations. Doubtful, but I wonder if the right to sue could be forfeited in the TOS of the site the account is hosted on, be it LinkedIn or whatever.


 
 
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