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Music denied -- shoppers overwhelm iTunes - CNN.com
by Rattle at 6:36 pm EST, Dec 28, 2006

Swarms of online shoppers armed with new iPods and iTunes gift cards apparently overwhelmed Apple's iTunes music store over the holiday, prompting error messages and slowdowns of 20 minutes or more for downloads of a single song.
Analysts said they didn't anticipate a rash of iPod returns because of the delays.

[ insert Zune joke here ]