With a Little Stealth, Just About Anyone Can Get Phone Records

It is not clear how widespread pretexting is, but its perpetrators appear to be mostly private investigators, seeking information for clients involved in divorces or other civil disputes. Hewlett-Packard used investigators to try to ferret out which company directors had leaked information to reporters.

Walt Sharp, a spokesman for AT&T, said AT&T determined that over the last year, records of some 2,500 customers could have been compromised.

HP memo: We will take the necessary action

On Friday, Mark Hurd, president and CEO of Hewlett-Packard and a member of its board of directors, sent the following memo to the company's employees. The memo stresses that leaking information to the media is a problem that must and will be resolved.

Oh, the irony.

HP probe snared a third News.com reporter

An HP spokesman said reporter Stephen Shankland's records were targeted by a subcontractor working for a private investigator hired by the company. Shankland was a contributing reporter on a Jan. 23 article about a long-term board planning session that apparently angered HP Chairman Patricia Dunn, who launched the investigation.

The co-authors of that Jan. 23 News.com article, Dawn Kawamoto and Tom Krazit, were told Thursday by the California attorney general's office that their phone records were also accessed using a controversial method called "pretexting," where someone poses as a telephone subscriber to gain access to that subscriber's records.

The personal phone records of six other reporters, including Pui-Wing Tam and George Anders of The Wall Street Journal and John Markoff of The New York Times, were also targeted by HP's investigators. Friday afternoon, BusinessWeek reported on its Web site that the phone records of three of its reporters, Peter Burrows, Ben Elgin and Roger Crockett, were also targeted.

Also on Friday, Dunn apologized to Kawamoto and Krazit, and said she first learned two days earlier that reporters' records were pretexted. Nonetheless, Dunn still defended the need for HP's investigation.

H.P. Chairwoman Aims Not to Be the Scapegoat

At a board meeting on Sunday, the underlying theme is whether Patricia Dunn should remain as chairwoman. Dunn is the daughter of a vaudeville actor and a Las Vegas showgirl.

"This is not a job I asked for or a job that I particularly wanted," she said.

That sounds a lot like a taunt. She seems to be telling the board, I beg you to fire me!

Ms. Dunn said Friday that she felt that a personal dispute was at the center of the storm. "Tom is a powerful man with friends in powerful places," she said. "This brouhaha is the result of his anger toward me. He is winning the p.r. war."

"He was the most hawkish member of the board for finding the leaker," she added. "He wanted us to bring in lie detectors."

And fire him, too, while you're at it! I can't stand him!