Excerpts from the publisher's overview:

Stephen Arnold?s latest book provides a clear statement of the new uses of the Internet and how to take advantage of these remarkable developments. The central argument of the book is that the Internet is not a function, like electronic mail, but a new architecture. This structure can enable functions and data on legacy systems and new peer-to-peer architectures.

This study places equal emphasis on technology and business strategy. [...]

This book provides a balanced view of portals, personalisation, intranets, knowledge management and content management, among other trends.

Search and retrieval has become a ubiquitous service. However, the search-and-retrieval function often disappoints more than it satisfies. Important new developments in indexing, searching and displaying information are moving from test centres to the mainstream. [...]

Pricing services is a key component of a successful business model. As the economic environment undergoes rapid change, online users need guidelines for assembling pricing models. [...]

A wealth of tables, illustrations, examples, a glossary, and pointers to useful Web resources make this a must-have study [...]

The book's table of contents and a sample chapter are available in PDF at the publisher's web site.