Do you remember the recent thread about treating waiters well, and how it relates to character?

Well, when USA Today ran the article, they provided Bill Swanson's list of management truisms.

Turns out they're not his, after all.

William H. Swanson has become something of a management guru thanks to "Swanson's Unwritten Rules of Management." It is a compilation of folksy business advice from Mr. Swanson, the chief executive of Raytheon, that the company distributes as a free booklet. No. 3 in his list of 33 rules begins: "Look for what is missing."

What is missing from Mr. Swanson's 76-page booklet, as an engineer discovered last week, is any reference to what appears to be the source of many of his rules: the 1944 book "The Unwritten Laws of Engineering" by W. J. King, an engineering professor at the University of California, Los Angeles.

"Swanson's Rules" are provided below. You'll notice several also appear in Rumsfeld's Rules.

1: Learn to say, "I don't know." If used when appropriate, it will be used often.
2: It is easier to get into something than to get out of it.
3: If you are not criticized, you may not be doing much
4: Look for what is missing. Many know how to improve what's there; few can see what isn't there.
5: Presentation rule: When something appears on a slide presentation, assume the world knows about it and deal with it accordingly.
6. Work for a boss to whom you can tell it like it is. Remember, you can't pick your family, but you can pick your boss.
7: Constantly review developments to make sure that the actual benefits are what they were supposed to be. Avoid Newton's Law.
8: However menial and trivial your early assignments may appear, give them your best effort.
9: Persistence or tenacity is the disposition to persevere in spite of difficulties, discouragement or indifference. Don't be known as a good starter but a poor finisher!
10: In doing your project, don't wait for others; go after them and make sure it gets done.
11: Confirm the instructions you give others, and their commitments, in writing. Don't assume it will get done.
12: Don't be timid: Speak up, express yourself and promote your ideas.
13: Practice shows that those who speak the most knowingly and confidently often end up with the assignment to get the job done.
14: Strive for brevity and clarity in oral and written reports.
15: Be extremely careful in the accuracy of your statements.
16: Don't overlook the fact that you are working for a boss. Keep him or her informed. Whatever the boss wants, within the bounds of integrity, takes top priority.
17: Promises, schedules and estimates are ... [ Read More (0.2k in body) ]