ABN AMRO Mortgage Group says it has recovered a computer tape that was lost last month while being transported by DHL Courier to a credit reporting service. The company is offering its customers one year of free credit monitoring.
The company said the tape included the names, account information, payment history and Social Security numbers of about two million of its customers. It was being shipped from ABN AMRO's Chicago data center to the credit reporting company Experian on Nov. 18 when it was lost. The company said today that the tape was recovered yesterday.
DHL said the package was found without the original airbill. DHL staff opened the package, found the return address on the tape, and repackaged the tape with a new airbill.
"We deeply regret that this situation