Pantuso, whose members include some of the nation's largest motor coach companies, including Greyhound and Coach USA, eventually learned that the job of extracting tens of thousands of residents from flooded New Orleans wasn't being handled by FEMA at all.
Instead the agency had farmed the work out to a trucking logistics firm, Landstar Express America, which in turn hired a limousine company, which in turn engaged a travel management company.
Excuse me? FEMA farmed out their response? Guys, delegation is good and all that, but isn't this delegating your job?
