Evgeny Morozov:

Where the innovators and the disruptors lead, the bureaucrats follow.

Patty McCord:

Building a bureaucracy and elaborate rituals around measuring performance usually doesn't improve it.

Sandeep Chawla:

If you create a bureaucracy to solve a particular problem, when the problem is solved that bureaucracy is out of a job.

Joshua Rothman:

Facebook, like much of the Web, is officially designed to encourage positivity; there is no "dislike" button, and the stated goal is to facilitate affiliation and belonging. But, over time, the site's utopian social bureaucracy has been overwhelmed by the Kafkaesque churn of punishment.