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RE: everyone quits so much

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RE: everyone quits so much
by noteworthy at 8:09 pm EST, Dec 4, 2013

Chris Loux:

People don't quit companies -- they quit managers.

Decius wrote:

I don't see that quote in the underlying article, but I've heard it before, and I want to say that I think that's utter bullshit.

The quote is in the full article, which was openly available at the time I read it. Now most of the article is behind a paywall. The graph in which the quote appears is:

Chris Loux, head of global enterprise renewals, remembers feeling frustrated with his low UFS scores. "I had received a performance review indicating that I was exceeding expectations," he says, "yet one of my direct reports said on the UFS that he would not recommend me as a manager. That struck me, because people don't quit companies—they quit managers." At the same time, Loux struggled with the question of just how much to push the lower performers on his team. "It's hard to give negative feedback to a type-A person who has never received bad feedback in his or her life," he explains. "If someone gets 95% favorable on the UFS, I wonder if that manager is avoiding problems by not having tough conversations with reports on how they can get better."

Decius:

It's one of those memes that becomes popular with executive managers because it makes them feel good about themselves and sends a message that they want to send. It makes them feel good because it makes them blameless - when talented people leave their company, it's not REALLY because of the company's direction or the overall work environment, regardless of what they are saying when they go out the door.

The above context may clarify Loux's intent for you.

Decius:

It enables executives to put first line managers where they want them - with their backs against the wall, bearing all of the responsibility for what happens, but with no power to effect change.

You might appreciate this recent Onion piece, Grievances Brought Up With Powerless Supervisor.

RE: everyone quits so much


 
 
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