David Brooks's framework leaves out an important group, what we label the PowerPoint or bullet-point people. Bullet-point people traffic in the meaningless business-speak of the management consultant, language that eschews equally the nuance and hard numbers of reality. Don't forget about process. Power pointers can't get enough of process. For them, a briefing about the process of creating a briefing would be quite exciting, even though some would surely fail to recognize the circularity of it all. Any attempt to describe it would be understood as a failure in process. "We'll just add a decision diamond ... here ... and ask, 'Is this briefing about itself?'" It's like a pointer that contains its own address. That's the essence of a Power pointer. |