"Understanding How Work Really Gets Done in Organizations"

The Hidden Power of Social Networks offers the most comprehensive application of social network analysis—a technique that reveals who is connected to whom in large, distributed groups—to the work of managers and leaders.

Promote vibrant employee networks by:

* Bridging strategically important disconnects between departments or organizations
* Improving a network's ability to sense and respond to opportunities
* Aligning the organizational context to energize and support networks
* Identifying overburdened employees and redistributing workloads
* Eliminating information bottlenecks
* Recognizing and supporting key "connectors"
* Pulling in peripheral people who represent untapped expertise