[ /. had a few links about this book today... looks like it may be a real interesting read. Develops some concepts that I, and I'm sure many of you, have spent some time mulling in the past. Excessive choice is another result of increasd connectedness, cheaper manufacturing, greater wealth... why is it that we, who *can* choose from so many different things to do, often choose none of them? Why, out of the many, MANY excellent restaurants in Atlanta do we spend so much time deciding which one to go to on any given night?

This is an area screaming for technology to help ease the problems it created... systems which help us remember, keep us on task, make suggestions based on previous behavior, etc. It's time for agents. -k]