] "People over 65 grew up in more of a mechanical world and
] if you do something wrong things break and they can't be
] undone," said Tom Tullis, senior vice president for human
] interface design at Fidelity Investments in Boston, which
] has watched elderly people interact with computers in
] usability labs. "Your toaster doesn't have an undo button
] on it. If you burn the toast, it's burned."

Great article about seniors and the Internet.