"Do most of your customers disclose to their employees that they're being monitored, and what are the legal issues surrounding that?
Everybody is moving to full disclosure. We encourage it.
Every company has a right to monitor an employee while they're at work, whether it be phone or e-mail.
Do your clients usually monitor everyone at the company?
We've had executives that say, "I don't want myself to be monitored." CEOs are never going to be monitored. "